Tiffany & Co. Operations Coordinator

London • UK

Monday, March 10, 2025

Tiffany & Co., a distinguished name in luxury, is renowned for its iconic Blue Box and a legacy of exquisite design and romantic ideals spanning over 187 years. As part of the LVMH Group, Tiffany & Co. offers a unique workplace where passion, commitment, and high standards are the norm. Employees are encouraged to continuously educate themselves about new merchandise collections and the evolving luxury market, fostering a culture of excellence and innovation.

1. Lead back-of-house operations in a Tiffany store, ensuring seamless order fulfillment and inventory management.
2. Act as a key holder and manager on duty in the absence of store management.
3. Coordinate client service activities to enhance customer satisfaction and drive sales goals.
4. Capture and manage customer data to cultivate relationships and drive loyalty.
5. Execute opening and closing procedures, ensuring compliance with company policies.
6. Deliver exceptional client experiences, embodying the Tiffany brand values.
7. Provide operational support through tasks such as shipping, receiving, and merchandise replenishment.
8. Ensure compliance with internal control procedures to maintain inventory accuracy.
9. Collaborate effectively with sales professionals and management to address client requests and feedback.
10. Support operational efficiency objectives and assist in coaching team members.

1. Authorization to work in the United Kingdom.
2. 2-3 years of retail experience with a focus on operations, merchandising, and client service.
3. Strong analytical skills and proficiency in Microsoft Word and Excel.
4. Ability to work flexible hours, including nights, weekends, and holidays.
5. Organized, detail-oriented, and adaptable to changing business needs.

1. Strong leadership and organizational skills.
2. Proficiency in data management and customer relationship management.
3. Excellent communication and interpersonal skills.
4. Ability to multitask and prioritize in a fast-paced environment.
5. Problem-solving skills and ability to handle client and employee concerns.

Minimum of 3 years in retail operations, with comprehensive knowledge of merchandising, client service, and administration.

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is advantageous.

Competitive benefits package including opportunities for professional growth within the LVMH Group.

Tiffany & Co. fosters a culture of excellence, where employees are passionate about the brand and committed to delivering unparalleled client experiences. The workplace is characterized by a dedication to craftsmanship, timeless design, and corporate sustainability.