Tiffany & Co. Operations Coordinator

London • UK

Tuesday, December 24, 2024

Tiffany & Co., a distinguished entity within the luxury sector, is renowned for its legacy of exquisite craftsmanship and timeless design. As part of the LVMH Group, Tiffany & Co. offers a unique workplace environment that is both inspiring and rewarding. Employees are encouraged to uphold the brand's esteemed heritage while contributing to a culture of innovation and excellence.

1. Lead back-of-house operations within the Tiffany store, ensuring seamless execution of order fulfillment, inventory management, and client service coordination.
2. Act as a key holder and manager on duty in the absence of store management, overseeing opening and closing procedures.
3. Enhance client relationships to drive loyalty and sales, supporting the store in achieving or exceeding sales targets.
4. Deliver exceptional in-store experiences, embodying the Tiffany brand as an ambassador and executing the Tiffany Experience Initiatives (TEI).
5. Maintain operational excellence by executing daily tasks such as shipping, receiving, replenishment, and merchandise transfers.
6. Ensure compliance with internal control procedures and maintain inventory accuracy.
7. Collaborate effectively with sales professionals, management, and clients to address and resolve requests promptly.
8. Support operational efficiency objectives and provide feedback on process improvements.
9. Assist management in coordinating team activities and coaching team members to enhance performance.

1. Authorization to work in the United Kingdom.
2. 2-3 years of retail experience with a focus on operations, merchandising, client service, and administration.
3. Strong analytical skills and proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized, detail-oriented, and adaptable to varying business needs.

1. Leadership and team coordination
2. Client relationship management
3. Operational efficiency
4. Analytical and problem-solving skills
5. Proficiency in Microsoft Office Suite
6. Flexibility and adaptability

Minimum of 3 years in retail operations, with comprehensive knowledge of merchandising, client service, and administration.

Preferred: College/university degree or Graduate Gemologist degree from the Gemological Institute of America (GIA).

Competitive benefits package including opportunities for professional development and career advancement within the LVMH Group.

The culture at Tiffany & Co. is one of passion, dedication, and high standards. Employees are part of a legacy that values exquisite craftsmanship and innovation, fostering a workplace that is both challenging and rewarding. The commitment to corporate sustainability and excellence in service is paramount.