Tiffany & Co.

Operations Coordinator

Tiffany & Co. is a renowned luxury brand known for its exquisite designs, romantic ideals, and iconic Blue Box. With a legacy spanning 187 years, Tiffany & Co. is committed to excellence, craftsmanship, and corporate sustainability. The company values passionate and committed employees who uphold high standards and deliver exceptional customer experiences.

1. Perform all back of house operations in a Tiffany store.
2. Provide excellent client service and support store leadership on key initiatives.
3. Act as a manager on duty when a manager is unavailable.
4. Coordinate order fulfillment and manage inventory.
5. Coordinate client service activities and open/close the store.
6. Deepen client relationships to drive loyalty and sales.
7. Capture customer data to cultivate new and existing customers.
8. Deliver memorable in-store experiences as a Tiffany brand ambassador.
9. Execute daily operational tasks such as shipping, receiving, and replenishment.
10. Ensure compliance with internal control procedures and maintain inventory accuracy.
11. Partner with Sales Professionals, Management, and clients to respond to requests.
12. Assist management in coordinating work and coaching team members.

1. Must currently be based in and hold authorization to work in the United Kingdom.
2. 2-3 years of prior retail experience in retail operations.
3. Strong analytical skills.
4. Proficient in Microsoft Word and Excel.
5. Ability to work retail store hours, including nights, weekends, and holidays.
6. Organized and detail-oriented.
7. Flexibility to perform different tasks based on business needs.

1. Analytical skills
2. Proficiency in Microsoft Word and Excel
3. Organizational skills
4. Detail-oriented
5. Flexibility

Minimum 3 years of experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.

Preferred: A college/university degree. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework.

Tiffany & Co. fosters a workplace culture that values passion, kindness, and professional commitment. The company is dedicated to creating an organization that recognizes and rewards excellence in service. Located in London, the workplace is aligned with exquisite craftsmanship and timeless design.