Tiffany & Co. Operations Coordinator

Tiffany & Co., a renowned name in luxury jewelry, is part of the LVMH Group. Known for its iconic blue boxes and exquisite craftsmanship, Tiffany & Co. offers a prestigious work environment where employees are empowered to deliver exceptional service and uphold the brand's legacy of elegance and innovation.

1. Lead and perform all back of house operations in a Tiffany store.
2. Provide excellent client service and partner with store leadership on key initiatives to support the team and drive sales goals.
3. Act as a key holder and manager on duty when necessary, coordinating order fulfillment, managing inventory, and overseeing client service activities.
4. Ensure compliance with internal control procedures and maintain inventory accuracy.
5. Support operational efficiency objectives and provide feedback on process changes.
6. Deepen client relationships to drive loyalty and spend.
7. Collect customer data to cultivate new and existing customers.
8. Elevate in-store experience by consistently delivering memorable moments and demonstrating passion as a Tiffany brand ambassador.

1. 2-3 years of prior retail experience in retail operations.
2. Comprehensive knowledge of merchandising, client service, administration, and shipping.
3. Strong analytical skills.
4. Proficient in Microsoft Word and Excel.
5. Organized and detail-oriented.
6. Flexibility to perform different tasks based on day-to-day business needs.
7. Authorization to work in the United States.

1. Microsoft Word
2. Microsoft Excel

Minimum 3 years of experience in retail operations, with a focus on merchandising, client service, administration, and shipping.

A college/university degree is desired. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.

Tiffany & Co. prides itself on creating an environment where employees can thrive and grow, fostering a culture of excellence and innovation. The brand is committed to delivering the Tiffany Experience, ensuring that each interaction is memorable and meaningful.