Tiffany & Co. Operations Coordinator

Hamburg • Germany

Friday, November 7, 2025

Tiffany & Co., a distinguished name in luxury renowned for its exquisite craftsmanship and iconic Blue Box, is part of the esteemed LVMH group, the world's largest luxury conglomerate. With a legacy spanning over 180 years, Tiffany & Co. is synonymous with beauty, romance, and timeless design. As an employer, Tiffany & Co. fosters a culture of excellence, where employees are passionate, kind, and committed to upholding the brand's high standards. The company is dedicated to creating an environment that recognizes and rewards service excellence, aligning with its commitment to corporate sustainability.

1. Oversee store merchandise, including receiving and preparing transfers to other locations.
2. Ensure inventory accuracy and availability, optimizing client service.
3. Monitor daily high-value counts and maintain returns reports.
4. Lead and coordinate cycle counts and physical inventory preparations.
5. Manage price changes, merges, re-classes, and ticket changes.
6. Process merchandise requests and follow up on special orders/back orders.
7. Provide superior client service for all post-sales activities.
8. Ensure timely completion of repair/engraving orders and communicate estimates.
9. Perform minor onsite repairs and cleanings within the store's client service area.
10. Assist in visual presentation of merchandise through scheduled cleaning and inspection.
11. Support sales floor activities and provide outstanding customer service.
12. Coordinate store events and partner with marketing for merchandise requests.
13. Manage store supplies, including sundries, packaging, and hospitality.
14. Track invoice approvals and verify daily inventory reports.
15. Liaise with facilities and IT, manage audit issues, and oversee record retention.
16. Perform daily cashier functions and act as security and health & safety liaison.
17. Maintain and implement operational support systems.

1. 2-3 years of prior experience in retail operations.
2. Comprehensive knowledge of merchandising, client service, administration, and shipping.
3. Analytical skills preferred.
4. Proficiency in Microsoft Word and Excel, with IT knowledge.
5. Ability to work retail hours, including nights, weekends, and holidays.
6. Organized and detail-oriented.
7. Strong interpersonal skills with clients, peers, and management.
8. Adherence to Tiffany & Co. standards.
9. Project management skills and ability to meet deadlines.
10. Flexibility to adapt to day-to-day business needs.
11. Knowledge of local import/export regulations.
12. Fluency in German and English.

1. Retail operations management
2. Inventory control
3. Client service excellence
4. Merchandising
5. Administrative proficiency
6. Analytical thinking
7. IT proficiency
8. Project management
9. Interpersonal communication
10. Flexibility and adaptability

Minimum of 3 years in retail operations with a focus on merchandising, client service, administration, and shipping.

Training and development opportunities within LVMH, retirement plan, life insurance, attractive employee discounts, and onboarding training.

Tiffany & Co. cultivates a workplace that is both passionate and professional, with a commitment to high standards and continuous learning. Employees are encouraged to engage with the brand's rich heritage and contribute to a culture of excellence and sustainability.