Tiffany & Co. Operations Coordinator
Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to excellence and the creation of memorable experiences for its clientele. As part of the LVMH group, Tiffany & Co. benefits from the resources and prestige of one of the world's leading luxury goods conglomerates, offering unparalleled opportunities for growth and innovation within the industry.
- Lead and manage all back-of-house operations within the Tiffany store.
- Provide exemplary client service and collaborate with store leadership to support key initiatives and drive sales goals.
- Act as a key holder and manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
- Ensure operational excellence by completing daily tasks such as order fulfillment, shipping, receiving, replenishment, and merchandise transfers.
- Maintain compliance with internal control procedures and ensure inventory accuracy.
- Support operational efficiency objectives and provide feedback on process improvements.
- Enhance client relationships to foster loyalty and increase spending.
- Support sales functions to achieve or exceed store sales targets.
- Collect and manage customer data to cultivate new and existing client relationships.
- Deliver exceptional in-store experiences and act as a Tiffany brand ambassador.
- Resolve client and employee concerns using detailed knowledge of company policies and procedures.
- 2-3 years of retail experience in operations with knowledge of merchandising, client service, and administration.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work flexible retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Flexibility to adapt to varying tasks based on business needs.
- Authorization to work in the United States.
- Leadership and management skills.
- Excellent client service capabilities.
- Strong communication and interpersonal skills.
- Analytical and problem-solving skills.
- Proficiency in inventory management and operational procedures.
Minimum of 3 years in retail operations, preferably within the luxury sector.
A college or university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.
The hiring range for this position is $24.65 - $33.35 per hour, dependent on relevant skills and experience.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Tiffany & Co. fosters a culture of excellence, innovation, and dedication to providing unparalleled client experiences. Employees are encouraged to uphold the brand's legacy while contributing to a dynamic and collaborative work environment.


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