Tiffany & Co. Manager, IT Experience Design

New York • USA

Friday, May 30, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the LVMH Group, which is renowned for its portfolio of prestigious brands. As an employer, Tiffany & Co. offers a unique blend of heritage and innovation, providing employees with the opportunity to contribute to a legacy of excellence while engaging in cutting-edge digital transformation initiatives.

1. Define and execute a user-centric UX strategy to ensure seamless digital experiences.
2. Collaborate with cross-functional teams to align UX initiatives with business objectives.
3. Advocate for human-centered design and embed UX best practices across digital platforms.
4. Lead, mentor, and develop a team of UX/UI designers, fostering creativity and collaboration.
5. Plan and lead UX workshops, design sprints, and ideation sessions.
6. Utilize facilitation techniques to drive alignment and problem-solving.
7. Engage stakeholders with user-centered methodologies informed by research and insights.
8. Present UX strategies and design recommendations to executive leadership.
9. Establish and promote user research methodologies to inform design decisions.
10. Conduct qualitative research, including usability studies and user interviews.
11. Leverage insights and analytics to optimize the digital customer journey.
12. Oversee UX/UI execution for high-priority digital initiatives.
13. Ensure designs adhere to brand identity and digital accessibility standards.
14. Collaborate with developers, content strategists, and product teams to implement UX solutions.

1. 5+ years of experience in UX Design, Product Design, or Digital Strategy.
2. Proven experience managing and mentoring UX/UI designers in a fast-paced environment.
3. Deep expertise in user-centered design, UX research methodologies, and design thinking.
4. Strong knowledge of design tools and a solid understanding of front-end technologies.
5. Excellent communication and stakeholder management skills.
6. Passion for luxury, digital innovation, and crafting world-class customer experiences.
7. Ability to work effectively in an Agile environment.

1. User-centered design
2. UX research methodologies
3. Design thinking
4. Design tools proficiency
5. Front-end technology understanding
6. Communication
7. Stakeholder management
8. Agile methodology

A minimum of 5 years in UX Design, Product Design, or Digital Strategy is required, with proven leadership in managing and mentoring design teams.

The hiring range for this position is $148,325 to $174,500, dependent on relevant skills and experience.

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.

Tiffany & Co. fosters a culture of creativity, collaboration, and excellence, encouraging employees to innovate while respecting the brand's rich heritage. The company values diversity and inclusivity, creating an environment where all team members can thrive.