Tiffany & Co. IT Quality Assurance Manager

Whippany • USA

Wednesday, July 16, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Tiffany & Co. offers a dynamic and inclusive environment, fostering creativity and professional growth within the luxury fashion industry.

1. Lead the transformation of the IT Quality Assurance organization to align with business processes and ensure efficient delivery of quality.
2. Develop and implement QA strategies and methodologies, including tooling, process methodologies, and performance testing.
3. Define and execute a comprehensive regression test suite in harmony with DevOps practices.
4. Modernize test execution through the development and implementation of automated testing.
5. Collaborate with product and project teams for demand management, planning, and resourcing of QA activities.
6. Manage and lead internal and external QA teams to ensure timely delivery of QA deliverables.
7. Develop and approve test strategies and plans for projects, managing risks and issues proactively.
8. Optimize resource utilization and monitor performance metrics, supporting corrective actions as needed.
9. Provide leadership and mentorship to QA leads, conducting performance reviews and identifying development opportunities.
10. Manage relationships with external vendors, participating in candidate screening and validating vendor estimates and plans.

1. Bachelor’s degree in Computer Sciences or related field.
2. Minimum of 8 to 10 years' experience in testing activities for large-scale projects using an outsourcing model.
3. Minimum of 2 to 3 years' experience leading teams and managing test automation processes.
4. Experience with resource management, financial tracking, and scheduling.

1. Strong communication skills, capable of translating technical issues into business terms.
2. Excellent interpersonal and relationship management skills.
3. Knowledge of JIRA and ServiceNow is preferred.
4. Experience in managing SaaS solutions and utilizing UiPath as a test automation platform is advantageous.

Minimum 8 to 10 years in testing activities for large-scale projects, with at least 2 to 3 years in a leadership role.

Bachelor’s degree in Computer Sciences or a related field.

The hiring range for this position is $134,000 to $190,000, dependent on relevant skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. prides itself on a culture of innovation and excellence, where employees are encouraged to express creativity and pursue professional growth. The company values diversity and fosters an inclusive environment where every team member can thrive.