Tiffany & Co. High Jewelry Ambassador

New York • USA

Thursday, July 3, 2025

Tiffany & Co., a renowned name in the luxury jewelry sector, is part of the LVMH Group, a global leader in luxury goods. With a rich heritage dating back to 1837, Tiffany & Co. is synonymous with elegance, innovative design, and exceptional craftsmanship. The company is committed to fostering a diverse and inclusive workplace that celebrates creativity and individuality.

1. Create an exceptional luxury experience by warmly welcoming all clients and sharing Tiffany’s High Jewelry through engaging storytelling.
2. Provide knowledgeable and curated service, attending to the needs of all clients on the Masterpieces floor.
3. Elevate the in-store experience by engaging in bespoke conversations to understand client needs and connect them with the appropriate Client Advisor.
4. Leverage The Landmark resources to further support High Jewelry clients.
5. Share client interactions and impressions with Landmark Leadership to continuously improve the client experience.
6. Provide comprehensive support for all client-related activities as needed.
7. Proactively support all presentations and seated consultations by efficiently retrieving and delivering jewelry selections from the Masterpieces floor and other floors within The Landmark.
8. Partner with store network and operations team to curate exceptional merchandise selections for High Jewelry appointments and transactions.
9. Ensure the ready availability of all essential presentation tools and materials needed for jewelry presentations, including bags, boxes, and travel boxes.
10. Maintain displays and caselines, ensuring they are stocked, neat, tidy, and free of fingerprints.
11. Proactively review The Landmark Daily Plan to identify opportunities to partner with Client Advisors, Concierge, and Client Experience for an elevated sales experience.

1. 2-3 years of retail experience, preferably in Watches & Fine Jewelry or relevant client-related experience (e.g., hospitality, museum/art gallery, etc.).
2. Must be available to work flexible hours, including evenings, weekends, holidays, and overtime as needed.
3. Authorization to work in the United States.

1. Exceptional communication and interpersonal skills, demonstrating a sense of urgency and proactivity to support sales.
2. Demonstrated agility, adaptability, and organizational skills to manage multiple priorities effectively.
3. Keen attention to detail.
4. Proactive problem-solving abilities, with the capacity to learn quickly and think creatively in a fast-paced environment.

Minimum 3 years of relevant experience in retail or client-related roles.

Gemological Institute of America (GIA) degree or coursework preferred.

The hiring range for this position ranges from $19.72 - $26.68 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Tiffany employees are eligible for comprehensive benefits, including adoption and surrogacy assistance, parental leave, and programs supporting mental, emotional, physical, and financial well-being. Competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, and paid time off are also offered.

Tiffany & Co. is committed to diversity, equity, inclusion, and belonging, creating a more inclusive jewelry industry that empowers people of all backgrounds. The company values creativity, perspective, and lived experience, fostering a community where employees can thrive and reach their full potential.