Tiffany & Co. Client Services Intern

Geneva • Switzerland

Friday, March 14, 2025

Tiffany & Co., a distinguished name in luxury jewelry and watchmaking, is renowned for its exquisite craftsmanship and innovative designs. As part of the LVMH conglomerate, Tiffany & Co. benefits from a rich heritage and a global presence, offering unparalleled opportunities for career growth and development within the luxury sector. The Geneva-based watchmaking division is at the forefront of creating timepieces that blend precision with artistic elegance.

1. Manage and follow up on watch repairs in collaboration with Tiffany Boutiques and Service Centers.
2. Coordinate with the logistics department for invoicing and shipment of spare parts.
3. Plan weekly shipments of spare parts and watches.
4. Track orders and provide client support.
5. Oversee strap orders during high-end events.
6. Register incoming watches to the AFSS Workshop.
7. Monitor internal repairs KPIs and continuously develop related documentation.
8. Collaborate with the AFSS Supervisor and watchmaker to plan weekly watch repairs.
9. Participate in the development of the new Strap Order Platform.
10. Communicate with suppliers to address technical and development issues.
11. Update strap documentation for new collections.
12. Develop new technical guidelines for Tiffany Service Centers worldwide.
13. Plan guidelines based on upcoming collections and new developments.
14. Create guidelines in alignment with Tiffany & Co. corporate visuals.
15. Contribute to the improvement of internal and external processes.
16. Assess and optimize workflows and processes.
17. Monitor the success of new initiatives.

1. Currently enrolled in a University degree in General Business.
2. Able to provide an internship agreement with a school.
3. Available to start in May or June 2025.
4. Fluent in French and English.

1. Ability to build successful, collaborative, and trusting relationships.
2. Strong sense of urgency in completing tasks and solving problems.
3. Appetite for training and digital proficiency.
4. Aptitude for providing clear and concise communications.
5. Proficiency in Microsoft Office (Excel, PowerPoint).
6. Product sensitivity and a strong interest in watchmaking.

Beginner level experience is acceptable for this internship position.

Currently enrolled in a University degree in General Business.

Opportunity to work with a prestigious luxury brand and gain valuable experience in the watchmaking industry.

Tiffany & Co. fosters a culture of innovation and excellence, encouraging employees to make history rather than adhere to the status quo. The company values commitment to service and continuous improvement, creating an environment where creativity and collaboration thrive.