Tiffany & Co. Client Care Center Administration Coordinator

Tokyo • Japan

Thursday, August 21, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the esteemed LVMH Group, a leader in the global luxury market. Tiffany & Co. is renowned for its timeless elegance and exceptional craftsmanship, offering a dynamic and prestigious environment for career growth.

1. Oversee comprehensive administration duties within the Client Care Center.
2. Coordinate inventory arrangements for online shopping.
3. Communicate with clients regarding inventory status and delivery repairs via phone and email.
4. Input and aggregate data to monitor online shopping progress.
5. Support project-related tasks and internal communications with boutiques and other departments.
6. Notify clients of any changes through phone and email.
7. Conduct reporting and analysis tasks.

1. Minimum of 3 years of administrative experience in the brand industry.
2. Experience working within a team of over 20 members for at least 5 years.
3. Proficiency in communication across various platforms and with diverse stakeholders.
4. Basic PC operation skills with the ability to utilize over 10 tools.
5. Knowledge and experience with enterprise systems such as Microsoft and Salesforce.
6. Familiarity with contact center tools and technologies is advantageous.
7. Strong multitasking abilities.
8. Logical and critical thinking skills.
9. Business-level proficiency in Japanese.
10. Comfortable with English, capable of reading and writing at a TOEIC score of 600 or equivalent.

1. Advanced communication skills
2. Proficiency in enterprise systems
3. Multitasking
4. Logical and critical thinking
5. Data analysis and reporting

Minimum 3 years of administrative experience in the brand industry, with experience in teams of over 20 members.

High school diploma or higher

Competitive benefits package including opportunities for professional development within a prestigious luxury brand.

Tiffany & Co. fosters a culture of innovation and excellence, encouraging employees to embrace new knowledge and IT tools. The company values logical problem-solving, proactive support, and effective communication across all levels. Employees are encouraged to pursue career development with curiosity and adaptability, maintaining a focus on overall optimization rather than individual gain.