Tiffany & Co. Client Advisor

Tiffany & Co. is an iconic luxury jewellery maison renowned for its craftsmanship, signature design language and the emblematic Blue Box. Now part of the LVMH group, Tiffany combines a long heritage of fine jewellery with the resources of a global luxury conglomerate, offering employees extensive brand training, high standards of client service and a commitment to sustainability.

1. Deliver outstanding sales performance to meet and exceed store revenue targets and service expectations; actively contribute to global, regional and local sales initiatives.
2. Maintain operational excellence through adherence to store procedures, rigorous product standards and accurate, efficient inventory control.
3. Act as a dedicated brand ambassador: uphold Tiffany presentation and grooming standards, complete required training and remain informed about product and market developments.
4. Create exceptional client experiences by delivering personalised, high‑touch service, managing client enquiries and resolving complaints with discretion.
5. Develop and deepen customer relationships to drive long‑term loyalty and repeat business; support and participate in client events and store activations.

1. Minimum three years' experience in retail, ideally within luxury retail or in client‑facing roles such as hospitality.
2. Proven track record of achieving sales targets and cultivating client relationships.
3. Business proficiency in German and English.
4. Excellent verbal communication and interpersonal skills with a polished, professional presence.
5. Strong sense of responsibility, ability to prioritise tasks and perform in a fast‑paced, evolving retail environment.
6. Familiarity with POS systems and competency with Microsoft Outlook / email correspondence.

1. POS systems
2. Microsoft Outlook

Minimum 3 years of client‑facing retail experience, preferably in luxury goods or high‑end hospitality; demonstrable history of meeting sales targets and developing client portfolios.

High‑school diploma or equivalent; vocational training in retail, hospitality or sales is advantageous.

Tiffany fosters a culture of refinement, teamwork and continual learning where employees are expected to uphold exacting standards of service and presentation. The brand emphasises craftsmanship, heritage and sustainability while investing in training to ensure colleagues deliver a consistently elevated client experience.