Tiffany & Co. Client Advisor

Walnut Creek • USA

Tuesday, January 14, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its exquisite craftsmanship and timeless design. As part of the LVMH conglomerate, Tiffany & Co. is committed to sustainability and excellence, offering employees a unique opportunity to embody the brand's values of optimism, love, inclusivity, and creativity.

1. Embody the Tiffany brand in each client interaction, using personal flair to enhance the client experience.
2. Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop client relationships and exceed commercial targets by building a personal business.
4. Foster a clienteling culture and encourage an entrepreneurial spirit to grow outreach business.
5. Deepen client relationships to drive lifetime loyalty and spending.
6. Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
7. Capture and cultivate client data to enhance relationships.
8. Deliver a significant portion of sales through repeat client business.
9. Identify innovative ways to grow business through elevated client experiences.
10. Drive business through key product pillars and convert clients through curiosity and discovery.
11. Elevate in-store experience by delivering memorable moments to every client.
12. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
13. Execute best practices by optimizing hospitality and store amenities.
14. Connect with clients' wardrobes to provide styling advice.

1. Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong client relationship management.
3. Entrepreneurial spirit and proactive approach to sales.
4. Ability to deliver exceptional client experiences.
5. Proficiency in multiple languages is a plus.

Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.

A college/university degree is preferred.

The hiring range for this position is $22.19 - $30.02 per hour, with eligibility for sales commission.

Eligible for sales commission and other benefits as per company policy.

Tiffany & Co. fosters a culture of excellence, inclusivity, and creativity. Employees are encouraged to embody the brand's ethics and contribute to its legacy of exquisite craftsmanship and timeless design.