Tiffany & Co. Client Advisor

Vancouver • Canada

Monday, January 13, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its extraordinary jewels and exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. embodies a commitment to corporate sustainability and innovation, while cherishing its rich heritage. The company is dedicated to delivering the Tiffany Experience, making every client interaction an opportunity for connection and discovery.

1. Embody the Tiffany brand in each client interaction, ensuring an extraordinary experience.
2. Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop client relationships and exceed commercial targets by building personal business.
4. Foster a clienteling culture and encourage an entrepreneurial spirit to grow outreach business.
5. Achieve or exceed monthly, quarterly, and annual store commercial targets.
6. Capture client data and cultivate new and existing client relationships.
7. Deliver significant sales through repeat client business.
8. Identify innovative ways to enhance client experiences during appointments.
9. Drive business through key product pillars.
10. Convert clients through curiosity and discovery.
11. Elevate in-store experiences by delivering memorable moments to every client.
12. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
13. Execute best practices by optimizing hospitality and store amenities.
14. Connect with clients' wardrobes to offer styling advice.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the country where the position is based.

1. Excellent communication and interpersonal skills.
2. Strong client relationship-building abilities.
3. Entrepreneurial spirit and proactive approach.
4. Proficiency in multiple languages is desired.

Minimum of 3 years in retail or luxury retail, or relevant client-related experience.

A college or university degree is desired.

The hiring range for this position is $20.57 - $27.83 per hour, with eligibility for sales commission.

Eligible for sales commission and competitive benefits package.

Tiffany & Co. fosters a culture of excellence, innovation, and sustainability, where employees are encouraged to embody the brand's values and contribute to its legacy. The workplace is dynamic and client-focused, with a strong emphasis on delivering exceptional service and creating memorable experiences.