Tiffany & Co. Client Advisor

Toronto • Canada

Sunday, December 15, 2024

Tiffany & Co., a distinguished member of the LVMH Group, is renowned for its extraordinary jewels and exceptional craftsmanship. As a leader in the luxury industry, Tiffany & Co. is committed to sustainability and upholding its rich heritage while embracing innovation and change. Joining Tiffany & Co. means becoming part of a legacy that transcends time, inspiring others with a remarkable blend of innovation and service excellence.

1. Embody the Tiffany brand in each client interaction, ensuring an extraordinary client experience.
2. Act as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and maintain client relationships to exceed sales targets.
4. Foster a clienteling culture and encourage entrepreneurial spirit.
5. Achieve or exceed monthly, quarterly, and annual store commercial targets.
6. Capture client data and cultivate new and existing client relationships.
7. Deliver significant sales through repeat client business.
8. Identify innovative ways to enhance client experiences and grow business.
9. Drive business through key product pillars.
10. Convert clients through curiosity and discovery.

1. Minimum 3 years of experience in retail, luxury retail, or relevant client-related fields such as hospitality.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in Canada.

1. Excellent communication and interpersonal skills.
2. Strong brand ambassadorial skills.
3. Client relationship development and management.
4. Sales and target achievement.
5. Innovative thinking and problem-solving.
6. Multilingual proficiency is an advantage.

Minimum 3 years of experience in retail, luxury retail, or relevant client-related fields such as hospitality.

A college/university degree is preferred.

Tiffany & Co. offers a supportive workplace where individual differences are recognized, appreciated, and respected. Accommodations are available for applicants with disabilities throughout the hiring process.

Tiffany & Co. fosters a culture of excellence, innovation, and sustainability. The company values its rich heritage while embracing change and encourages an inclusive environment where diversity is celebrated.