Tiffany & Co. Client Advisor

Santo Domingo Dominican Republic

Tuesday, February 4, 2025

Tiffany & Co., established in New York in 1837, stands as the premier jeweler globally and the quintessential American design house. As part of the illustrious LVMH group, Tiffany & Co. is renowned for its exquisite craftsmanship and timeless design. The brand is committed to social and environmental integrity throughout its manufacturing processes, from sourcing raw materials to crafting its iconic jewelry. With nearly 1,500 artisans, Tiffany & Co. produces most of its jewelry in-house, reflecting its dedication to sustainability and excellence.

1. Embody the Tiffany brand in every client interaction, utilizing personal style to enhance the customer experience.
2. Act as a brand ambassador, demonstrating passion for Tiffany in every conversation and fostering an entrepreneurial spirit.
3. Develop and maintain client relationships to exceed business objectives and build a personal client base.
4. Promote a culture of customer care and entrepreneurial spirit to drive business growth.
5. Deepen client relationships to encourage long-term loyalty and spending.
6. Consistently achieve or surpass monthly, quarterly, and annual store sales targets.
7. Record client data and cultivate relationships with new and existing clients.
8. Generate significant sales through repeat business.
9. Drive business through key product pillars.
10. Elevate the in-store experience by consistently delivering memorable moments to each client.
11. Demonstrate brand passion during each sales ceremony using personal flair.
12. Exhibit customer experience behaviors as identified in the TEI (Voice of the Customer Survey) and Tiffany's customer experience vision.
13. Optimize store hospitality and amenities to create unique experiences and act on TEI performance and client feedback.

1. Minimum 3 years of retail sales experience, preferably in luxury or a related client-focused sector such as hospitality.
2. Proven track record of achieving business results.
3. Ability to connect with clients.
4. Flexible schedule.
5. Ability to work with a diverse client base.
6. Proficiency in point-of-sale (POS) systems, client tracking systems, and Microsoft Outlook/email.

1. Exceptional communication and interpersonal skills.
2. Strong sales acumen and entrepreneurial mindset.
3. Ability to build and maintain client relationships.
4. Proficiency in multiple languages is desirable.
5. Knowledge of gemology is advantageous.

Minimum 3 years of retail sales experience, preferably in luxury or a related client-focused sector.

University degree preferred. Degree in Gemology is advantageous.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of inclusivity and excellence, where employees are encouraged to reach their full potential. The brand values professionalism, respect, and the bold elegance that defines its global identity. Working at Tiffany & Co. offers the opportunity to be part of a team that is passionate about craftsmanship and sustainability.