Tiffany & Co. Client Advisor

Puebla • Mexico

Monday, April 7, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its exquisite craftsmanship, timeless design, and steadfast commitment to corporate sustainability. As part of the LVMH group, Tiffany & Co. offers a dynamic and rewarding workplace for those passionate about luxury retail and exceptional service.

1. Embody the Tiffany brand in every client interaction, using personal style to enhance the customer experience.
2. Act as a brand ambassador, communicating passion for Tiffany and fostering an entrepreneurial spirit.
3. Develop and nurture client relationships to exceed business objectives.
4. Promote a culture of customer care and reinforce client development to grow the business.
5. Deepen client relationships to encourage loyalty and long-term spending.
6. Consistently achieve or surpass monthly, quarterly, and annual store sales targets.
7. Record client data and cultivate relationships with both new and existing clients.
8. Drive sales through repeat business and key product pillars.
9. Elevate the in-store experience by consistently delivering memorable moments to each client.
10. Demonstrate brand passion during each sales ceremony using personal flair.
11. Exhibit customer experience behaviors as identified in the Tiffany Experience Index (TEI) and client experience vision.
12. Implement best practices to optimize store hospitality and amenities, creating unique experiences and acting on TEI performance and client feedback.

1. Minimum 3 years of retail sales experience, preferably in luxury or a related client-focused sector such as hospitality.
2. Proven track record of achieving business results.
3. Ability to connect with clients and work with a diverse customer base.
4. Flexible schedule availability.
5. Proficiency in point-of-sale systems, client tracking systems, and Microsoft Outlook/email.
6. Advanced English proficiency.

1. Exceptional communication and interpersonal skills.
2. Strong client relationship-building abilities.
3. Entrepreneurial mindset with a passion for luxury retail.
4. Proficiency in multiple languages is a plus.

Minimum 3 years of retail sales experience, preferably in luxury or a related client-focused sector.

Bachelor's degree preferred. Gemology degree is advantageous.

Competitive benefits package including opportunities for career advancement within a prestigious luxury brand.

Tiffany & Co. fosters a culture of excellence, where employees are encouraged to embody the brand's values of exquisite craftsmanship and timeless design. The company is committed to sustainability and offers a supportive environment for professional growth.