Tiffany & Co. Client Advisor

Pasadena • USA

Friday, April 18, 2025

Tiffany & Co., a distinguished entity within the Watches & Jewellery division, is synonymous with unparalleled craftsmanship and timeless elegance. As part of the LVMH conglomerate, Tiffany & Co. is committed to fostering a culture of excellence, inclusivity, and sustainability, offering employees the opportunity to contribute to a legacy of luxury and innovation.

1. Embody the Tiffany brand in all client interactions, ensuring each experience is extraordinary.
2. Act as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and maintain client relationships to exceed sales targets.
4. Foster a clienteling culture and encourage entrepreneurial spirit to grow business.
5. Achieve or surpass monthly, quarterly, and annual sales targets.
6. Capture and cultivate client data to enhance relationships and drive repeat business.
7. Identify innovative methods to enhance client experiences and grow business.
8. Deliver exceptional in-store experiences, creating memorable moments for clients.
9. Execute best practices in hospitality and store amenities to optimize client experiences.
10. Connect with clients to provide personalized styling advice.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving commercial results.
3. Ability to connect with a diverse client base.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.
7. Fluency in Mandarin.

1. Excellent communication and interpersonal skills.
2. Strong clienteling and relationship-building abilities.
3. Entrepreneurial mindset with a focus on achieving sales targets.
4. Proficiency in multiple languages is advantageous.

Minimum of 3 years in retail, luxury retail, or a client-related field.

A college/university degree is preferred.

The hiring range for this position is $22.19 - $30.02 per hour, dependent on relevant skills and experience.

Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of optimism, love, inclusivity, and creativity. Employees are encouraged to deliver excellence and innovation, contributing to a workplace that values diversity and sustainability.