Tiffany & Co. Client Advisor

Pasadena • USA

Wednesday, March 12, 2025

Tiffany & Co., a distinguished member of the LVMH Group, is synonymous with luxury, elegance, and timeless design. As a leader in the global jewelry industry, Tiffany & Co. is committed to excellence, sustainability, and innovation. Employees are encouraged to embody the brand's core values of optimism, love, inclusivity, and creativity, ensuring that every client interaction reflects the Tiffany Experience.

1. Embody the Tiffany brand in all client interactions, delivering extraordinary experiences.
2. Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and nurture client relationships to exceed sales targets and foster client loyalty.
4. Encourage a culture of clienteling and entrepreneurial spirit to grow outreach business.
5. Achieve or exceed monthly, quarterly, and annual store commercial targets.
6. Capture and cultivate client data to enhance relationships and drive repeat business.
7. Identify innovative strategies to elevate client experiences and grow business.
8. Deliver memorable in-store experiences, optimizing hospitality and store amenities.
9. Demonstrate Tiffany brand ambassador behaviors during selling ceremonies.
10. Leverage client feedback to enhance in-store experiences.
11. Connect with clients to offer personalized styling advice.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving commercial results.
3. Ability to connect with a diverse client base.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong clienteling and relationship-building abilities.
3. Entrepreneurial spirit and innovative thinking.
4. Proficiency in multiple languages is desirable.

Minimum of 3 years in retail, luxury retail, or a client-related field.

A college/university degree is preferred.

The hiring range for this position is $22.19 - $30.02 per hour, dependent on skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence, creativity, and inclusivity. Employees are encouraged to innovate and excel, with a strong emphasis on sustainability and corporate responsibility. The workplace is dynamic and supportive, offering opportunities for personal and professional growth.