Tiffany & Co.

Client Advisor

Tiffany & Co. is renowned for its exquisite craftsmanship, timeless design, and commitment to corporate sustainability. The company is dedicated to delivering the Tiffany Experience to each client and rewards excellence in service. Tiffany & Co. values brand ethics of optimism, love, inclusivity, and creativity.

1. Embody the Tiffany brand in each client interaction using the Tiffany touch.
2. Develop client relationships and exceed commercial targets.
3. Foster a clienteling culture and encourage an entrepreneurial spirit.
4. Deepen client relationships to drive lifetime loyalty and spend.
5. Consistently achieve or exceed store commercial targets.
6. Capture client data and cultivate new and existing client relationships.
7. Deliver a significant portion of sales through repeat client business.
8. Identify innovative ways to grow business through elevated client experiences.
9. Elevate in-store experience by delivering memorable moments to every client.
10. Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
11. Execute best practices by optimizing hospitality and store amenities.

1. Experience in retail or luxury retail or relevant client-related experience.
2. Proven track record in achieving commercial results.
3. Ability to connect with clients.
4. Flexibility to work non-traditional hours.
5. Ability to work with a diverse client base.
6. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
7. Authorization to work in the United States.

1. Excellent communication skills
2. Entrepreneurial spirit
3. Client relationship development
4. Sales and target achievement
5. Clienteling and client experience enhancement

Minimum 3 years of experience in retail or luxury retail or relevant client-related experience.

A college/university degree is desired.

Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.

The company promotes a culture of inclusivity and creativity, with a focus on delivering exceptional client experiences. The role is based in Oak Brook, United States.