Tiffany & Co. Client Advisor

Oak Brook • USA

Monday, January 6, 2025

Tiffany & Co., a renowned name in luxury jewelry, is part of the LVMH Group, a global leader in luxury goods. The brand is synonymous with exquisite craftsmanship, timeless design, and a steadfast commitment to corporate sustainability. As an employer, Tiffany & Co. is dedicated to fostering an environment that recognizes and rewards excellence, encouraging employees to embody the brand's values of optimism, love, inclusivity, and creativity.

1. Embody the Tiffany brand in each client interaction using the Tiffany touch.
2. Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and nurture client relationships to exceed commercial targets.
4. Foster a clienteling culture and encourage an entrepreneurial spirit.
5. Deepen client relationships to drive lifetime loyalty and spend.
6. Consistently achieve or exceed store commercial targets.
7. Capture and cultivate client data and relationships.
8. Deliver significant sales through repeat client business.
9. Identify innovative ways to enhance client experiences.
10. Drive business through key product pillars.
11. Convert clients through curiosity and discovery.
12. Elevate in-store experiences by delivering memorable moments.
13. Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
14. Leverage client feedback to enhance in-store experiences.
15. Optimize hospitality and store amenities to create unique experiences.
16. Connect with clients' wardrobes to provide styling advice.

1. Experience in retail or luxury retail, or relevant client-related experience.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong client relationship-building capabilities.
3. Entrepreneurial spirit and proactive approach.
4. Ability to deliver exceptional client experiences.
5. Proficiency in multiple languages (desired).

Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.

A college/university degree is desired.

Employees enjoy a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for career advancement within the LVMH Group.

Tiffany & Co. fosters a culture of excellence, creativity, and inclusivity, encouraging employees to live the brand's values in every interaction. The company is committed to sustainability and corporate responsibility, providing a supportive and dynamic work environment.