Tiffany & Co. Client Advisor
Tiffany & Co., a distinguished name in luxury, is renowned for its exquisite craftsmanship and timeless design. As part of the LVMH group, Tiffany & Co. is committed to excellence, sustainability, and fostering a culture of inclusivity and creativity. Employees are expected to embody the brand's ethics and deliver an unparalleled client experience.
- Embody the Tiffany brand in each client interaction, utilizing personal flair to enhance the client experience.
- Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
- Develop client relationships and exceed commercial targets through entrepreneurial spirit and clienteling culture.
- Deepen client relationships to drive lifetime loyalty and spend, consistently achieving or exceeding sales targets.
- Capture client data and cultivate new and existing client relationships, delivering a significant portion of sales through repeat business.
- Identify innovative ways to grow business through elevated client experiences.
- Elevate in-store experience by consistently delivering memorable moments to every client.
- Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
- Execute best practices by optimizing hospitality and store amenities to create unique experiences.
- Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
- Proven track record in achieving commercial results.
- Ability to connect with a diverse client base.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
- Exceptional communication and interpersonal skills.
- Strong clienteling and relationship-building abilities.
- Entrepreneurial spirit and proactive approach to sales.
- Proficiency in multiple languages is desirable.
Minimum of 3 years in retail or luxury retail, or relevant client-related experience.
A college or university degree is preferred.
Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.
Tiffany & Co. fosters a culture of optimism, love, inclusivity, and creativity. The workplace is dynamic and collaborative, encouraging employees to innovate and excel in delivering the Tiffany Experience.