Tiffany & Co. Client Advisor

Montreal • Canada

Monday, March 31, 2025

Tiffany & Co., a distinguished member of the LVMH Group, is renowned for its exquisite jewelry and exceptional craftsmanship. The brand is committed to corporate sustainability and cherishes its rich heritage while embracing change. As an employer, Tiffany & Co. offers a dynamic environment where innovation and service excellence are paramount, providing employees with the opportunity to contribute to a legacy that transcends time.

1. Embody the Tiffany brand in client interactions, ensuring each experience is extraordinary.
2. Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop client relationships and exceed sales targets by building a personal business.
4. Foster a clienteling culture and encourage entrepreneurial spirit to grow outreach business.
5. Achieve or exceed monthly, quarterly, and annual store commercial targets.
6. Capture and cultivate new and existing client relationships.
7. Deliver significant sales through repeat client business.
8. Identify innovative ways to enhance client experiences and grow business.
9. Drive business through key product pillars and convert clients through curiosity and discovery.
10. Elevate in-store experience by delivering memorable moments to every client.
11. Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
12. Leverage client feedback to enhance in-store experiences.
13. Optimize hospitality and store amenities to create unique experiences.
14. Connect with clients' wardrobes to provide styling advice.

1. Fluently bilingual in French and English
2. Experience in retail or luxury retail or relevant client-related experience
3. Proven track record in achieving commercial results
4. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
5. Ability to work with a diverse client base
6. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email
7. Authorization to work in Canada

1. Excellent communication and interpersonal skills
2. Strong client relationship-building abilities
3. Entrepreneurial spirit
4. Proficiency in clienteling and sales techniques
5. Adaptability to a fast-paced retail environment

Minimum of 3 years in retail or luxury retail, or relevant client-related experience such as hospitality.

A college/university degree is desired.

Tiffany & Co. offers a supportive workplace that values individual differences and provides accommodations for applicants with disabilities throughout the hiring process.

Tiffany & Co. fosters an inclusive workplace culture where individual differences are recognized, appreciated, and respected. The company encourages innovation and service excellence, providing employees with opportunities to contribute to a legacy of luxury and craftsmanship.