Tiffany & Co. Client Advisor

Montreal • Canada

Friday, January 3, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to exquisite craftsmanship, timeless design, and corporate sustainability. As part of the LVMH conglomerate, Tiffany & Co. offers a dynamic and rewarding environment for those passionate about luxury and excellence.

1. Embody the Tiffany brand in each client interaction, delivering extraordinary experiences.
2. Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop client relationships and exceed commercial targets through entrepreneurial spirit.
4. Foster a clienteling culture, encouraging client development to grow outreach business.
5. Deepen client relationships to drive lifetime loyalty and spend.
6. Consistently achieve or exceed store commercial targets.
7. Capture and cultivate client data and relationships.
8. Deliver a significant portion of sales through repeat client business.
9. Identify innovative ways to enhance client experience and grow business.
10. Elevate in-store experience by delivering memorable moments to every client.
11. Demonstrate passion as a Tiffany brand ambassador during selling ceremonies.
12. Execute best practices by optimizing hospitality and store amenities.

1. Fluently bilingual in French and English.
2. Experience in retail or luxury retail or relevant client-related experience.
3. Proven track record in achieving commercial results.
4. Flexibility to work non-traditional hours, including nights and weekends.
5. Authorization to work in Canada.

1. Proficiency with Point of Sales (POS) systems and client tracking systems.
2. Ability to connect with a diverse client base.
3. Proficiency in Microsoft Outlook/email.

Minimum of 3 years in retail or luxury retail or relevant client-related experience.

College/university degree preferred.

Competitive benefits package including employee discounts, health insurance, and opportunities for professional growth within the LVMH group.

Tiffany & Co. fosters a culture of optimism, love, inclusivity, and creativity, encouraging employees to live the brand's ethics in every interaction. The company is dedicated to recognizing and rewarding excellence in service and craftsmanship.