Tiffany & Co. Client Advisor
Tiffany & Co., a renowned entity within the Watches & Jewellery business group, is synonymous with exquisite craftsmanship and timeless design. As part of a larger conglomerate known for its commitment to luxury and sustainability, Tiffany & Co. offers a workplace that values optimism, love, inclusivity, and creativity. Employees are encouraged to embody these brand ethics while delivering exceptional client experiences.
- Embody the Tiffany brand in each client interaction, ensuring an extraordinary client experience.
- Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
- Develop and maintain client relationships to exceed sales targets and foster client loyalty.
- Encourage a culture of clienteling and entrepreneurial spirit to grow outreach business.
- Achieve or exceed monthly, quarterly, and annual commercial targets.
- Capture and cultivate client data to drive repeat business.
- Identify innovative ways to enhance client experiences and grow business through key product pillars.
- Deliver memorable in-store experiences and optimize hospitality and store amenities.
- Leverage client feedback to elevate in-store experiences and act on NPS performance.
- Connect with clients' wardrobes to provide personalized styling advice.
- Experience in retail, luxury retail, or relevant client-related fields such as hospitality.
- Proven track record in achieving commercial results.
- Ability to connect with a diverse client base.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Authorization to work in the United States.
- Excellent communication and interpersonal skills.
- Strong clienteling and relationship-building abilities.
- Entrepreneurial spirit and proactive approach to sales.
- Ability to deliver exceptional client experiences.
- Proficiency in multiple languages (desired).
Minimum of 3 years in retail, luxury retail, or a client-related field.
A college/university degree is desired.
Employees benefit from being part of a prestigious brand with opportunities for professional growth and development within the luxury sector.
Tiffany & Co. fosters a culture of excellence, creativity, and inclusivity, where employees are encouraged to embody the brand's core values and contribute to a collaborative and dynamic work environment.


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