Tiffany & Co. Client Advisor

Manchester • UK

Monday, January 6, 2025

Tiffany & Co., a distinguished name in luxury, is renowned for its exquisite designs and iconic Blue Box, symbolizing beauty and romance. With a legacy spanning over 187 years, Tiffany & Co. is part of the prestigious LVMH group, which is synonymous with luxury and excellence. As an employer, Tiffany & Co. fosters a culture of passion, kindness, and professional commitment, encouraging employees to uphold the highest standards and continuously educate themselves about the evolving luxury market.

1. Embodies the Tiffany brand in every client interaction, ensuring each experience is extraordinary.
2. Develops and maintains client relationships to drive lifetime loyalty and spending.
3. Consistently achieves or exceeds monthly, quarterly, and annual sales targets.
4. Captures client data and cultivates new and existing client relationships.
5. Delivers a significant portion of sales through repeat client business.
6. Elevates in-store experience by delivering memorable moments to every client.
7. Demonstrates passion as a brand ambassador during every selling ceremony.
8. Executes best practices by optimizing hospitality and store amenities to create unique experiences.

1. Must be based in and authorized to work in the United Kingdom.
2. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
3. Proven track record in achieving sales results.
4. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
5. Ability to work with a diverse client base.
6. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.

1. Excellent communication and interpersonal skills.
2. Strong sales and client relationship management skills.
3. Entrepreneurial spirit and proactive approach.
4. Ability to deliver exceptional customer service.
5. Multilingual proficiency is an advantage.

Minimum of 3 years in retail or luxury retail, or relevant client-related experience.

A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Tiffany & Co. offers a unique workplace culture that values respect, love for the brand, and a commitment to corporate sustainability. Employees are encouraged to uphold high standards and continuously learn about new merchandise collections and the luxury market.