Tiffany & Co. Client Advisor

Tiffany & Co. is an iconic luxury jeweller renowned for its craftsmanship, design heritage and commitment to exceptional client service. Since joining LVMH, the maison has been positioned within a global luxury group that emphasises operational excellence, high-touch retail standards and career development across an international network of maisons.

1. Deliver exceptional, etiquette-driven client service that reflects Tiffany’s standards of luxury and fosters long-term relationships.
2. Achieve and exceed individual and store sales targets through proactive prospecting, client development and curated client experiences.
3. Design and execute clienteling strategies and omnichannel outreach to drive acquisition, cross-sales and client loyalty.
4. Convey brand storytelling and product knowledge to inspire purchases and communicate Tiffany’s craftsmanship and integrity.
5. Manage operational responsibilities including inventory control, reservation management, transfers and service coordination in compliance with Tiffany and LVMH procedures.
6. Provide personalised services such as product customisation and care guidance to elevate the client experience.
7. Collaborate with store colleagues to cultivate an inclusive, high‑performance team culture and contribute to local commercial initiatives.
8. Adapt to feedback and changing priorities with professionalism and resilience; adopt new tools and working methods to improve results.

1. Minimum three years’ client-facing experience in retail, luxury retail or hospitality with a proven track record of meeting sales objectives.
2. Demonstrable experience in clienteling and implementing sales strategies within an omnichannel luxury environment.
3. Authorization to work in the United Kingdom.
4. Flexibility to work non-traditional hours, including evenings, weekends and public holidays.
5. Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
6. Strong interpersonal and communication skills with a collaborative, service-oriented demeanour.
7. Preferred: college/university degree and Graduate Gemologist credential or GIA coursework.
8. Preferred: proficiency in multiple languages.

1. Clienteling
2. Point of Sales (POS) systems
3. client tracking systems
4. Microsoft Outlook
5. Graduate Gemologist (GIA) coursework

Minimum three years of client-facing experience in retail, luxury retail or hospitality with demonstrated sales results and experience operating in an omnichannel, clienteling-focused environment.

College/university degree preferred; Graduate Gemologist qualification or Gemological Institute of America (GIA) coursework preferred.

Adoption and surrogacy assistance; parental leave; programmes supporting mental, emotional, physical and financial well‑being; competitive pay; medical, dental and eyecare; pension plans; paid time off.

Tiffany & Co. combines a heritage-led approach to jewellery with contemporary retail standards and an emphasis on craftsmanship, storytelling and client intimacy. As part of LVMH, the workplace stresses operational rigour, inclusivity and employee well-being, with DEIB and career development embedded in its culture.