Tiffany & Co. Client Advisor
Tiffany & Co., a distinguished name in the world of luxury jewelry, is renowned for its exceptional craftsmanship and timeless elegance. As part of the LVMH conglomerate, Tiffany & Co. offers a dynamic and inspiring work environment where innovation and tradition converge. Employees at Tiffany & Co. are encouraged to honor the brand's rich heritage while contributing to its future legacy.
- Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette.
- Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs.
- Build client development strategies to drive sales, cross-sales, and client loyalty, curating memorable experiences through sales of new creations and services.
- Ensure compliance with Tiffany and LVMH procedures, upholding operational excellence standards in inventory, reservation management, transfers, and care services.
- Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.
- Inspire clients through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment, and integrity.
- Connect with clients and team members by asking strategic questions and establishing lasting relationships.
- Think and act with intention to elevate, surprise, and celebrate clients' special moments, building trust through proactive and relevant services.
- Display professionalism and exercise agility, adapting behavior and implementing feedback appropriately.
- Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working.
- Exhibit a positive, ambitious, and collaborative attitude, instilling an inclusive team culture of Joy.
- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving sales results and cultivating relationships with a diverse client base.
- Experienced sales and clienteling professional in an omnichannel luxury environment.
- Experienced in deploying sales strategies and clienteling initiatives.
- Passion for luxury retail.
- Collaborative team player with strong interpersonal and communication skills.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
- Must have authorization to work in the United Kingdom.
- Strong sales and clienteling skills.
- Excellent interpersonal and communication skills.
- Ability to adapt and implement feedback.
- Proficiency in multiple languages is preferred.
- Knowledge of gemology is advantageous.
Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience.
A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
Tiffany & Co. offers comprehensive benefits, including global benefits like adoption and surrogacy assistance, parental leave, and programs supporting mental, emotional, physical, and financial well-being. Competitive pay, medical, dental, and eyecare, pension plans, paid time off, and other meaningful employee offerings are also provided.
Tiffany & Co. is committed to diversity, equity, inclusion, and belonging (DEIB), creating a more inclusive jewelry industry that empowers individuals of all backgrounds. The company fosters a supportive environment where employees can reach their full potential, with a focus on well-being as a central pillar.

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