Tiffany & Co. Client Advisor

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. benefits from the global prestige and resources of one of the world's leading luxury goods conglomerates, offering unparalleled opportunities for career growth and development within the luxury sector.

1. Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette.
2. Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs.
3. Build client development strategies to drive sales, cross-sales, and client loyalty, curating memorable experiences.
4. Ensure compliance with Tiffany and LVMH procedures, maintaining operational excellence standards.
5. Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.
6. Inspire clients through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship.
7. Connect with clients and team members by asking strategic questions and establishing lasting relationships.
8. Elevate, surprise, and celebrate clients' special moments, building trust through proactive and relevant services.
9. Display professionalism and exercise agility, adapting behavior and implementing feedback appropriately.
10. Exhibit resilience through challenging assignments and celebrate innovation when adopting new ways of working.

1. Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
2. Proven track record in achieving sales results and cultivating relationships with a diverse client base.
3. Experienced sales and clienteling professional in an omnichannel luxury environment.
4. Experienced in deploying sales strategies and clienteling initiatives.
5. Passion for luxury retail.
6. Collaborative team player with strong interpersonal and communication skills.
7. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
8. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
9. Must have authorization to work in the United Kingdom.

1. Strong interpersonal and communication skills.
2. Proficiency in multiple languages.
3. Proficiency with Point of Sales (POS) systems and client tracking systems.
4. Ability to adapt behavior and implement feedback effectively.

Minimum of 3 years in retail or luxury retail or relevant client-related experience.

A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.

The role offers the opportunity to work within a prestigious luxury brand, with potential for career advancement within the LVMH Group.

Tiffany & Co. fosters a culture of excellence, inclusivity, and innovation. The company values thoughtful, curious, and optimistic individuals who are committed to delivering exceptional service and contributing to the brand's legacy.