Tiffany & Co. Client Advisor

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship and timeless designs. As part of the LVMH Group, Tiffany & Co. is committed to excellence, sustainability, and creating an inclusive workplace that celebrates creativity and optimism.

1. Embody the Tiffany brand in every client interaction, ensuring each experience is extraordinary.
2. Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and nurture client relationships to exceed sales targets and foster a clienteling culture.
4. Achieve or exceed monthly, quarterly, and annual store commercial targets.
5. Capture and cultivate client data to drive repeat business and lifetime loyalty.
6. Identify innovative ways to enhance client experiences and grow business through key product pillars.
7. Deliver memorable in-store experiences, optimizing hospitality and store amenities.
8. Demonstrate Tiffany brand ambassador behaviors during every selling ceremony.
9. Leverage client feedback to elevate in-store experiences and act on NPS performance.
10. Style clients by connecting with their wardrobe needs.

1. Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong client relationship management.
3. Entrepreneurial spirit and proactive approach.
4. Proficiency in multiple languages is a plus.

Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.

A college/university degree is desired.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of inclusivity, optimism, and creativity, encouraging employees to live the brand's ethics and contribute to a sustainable future.