Tiffany & Co. Client Advisor

Dublin • Ireland

Tuesday, January 28, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its timeless elegance and exceptional craftsmanship. As part of the esteemed LVMH conglomerate, Tiffany & Co. continues to uphold a legacy of innovation and excellence, offering employees a unique opportunity to contribute to a storied brand that values creativity, dedication, and a commitment to quality.

1. Deliver unparalleled service and results, maintaining standards of excellence and luxury etiquette.
2. Demonstrate an entrepreneurial mindset to exceed sales objectives and key performance indicators.
3. Act as a trusted advisor, developing client strategies to drive sales, cross-sales, and client loyalty.
4. Ensure compliance with Tiffany and LVMH procedures, maintaining operational excellence in inventory, reservation management, and care services.
5. Contribute to an inclusive and supportive team environment, fostering the belief that people make the difference.
6. Inspire clients through authentic brand storytelling, conveying Tiffany’s legacy of craftsmanship and integrity.
7. Connect with clients and team members by asking strategic questions and establishing lasting relationships.
8. Elevate, surprise, and celebrate clients' special moments through proactive and relevant services.
9. Display professionalism and agility, adapting behavior and implementing feedback appropriately.
10. Exercise resilience through challenging assignments and celebrate innovation in adopting new ways of working.
11. Exhibit a positive, ambitious, and collaborative attitude, promoting an inclusive team culture of joy.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving sales results and cultivating relationships with a diverse client base.
3. Experienced sales and clienteling professional in an omnichannel luxury environment.
4. Experienced in deploying sales strategies and clienteling initiatives.
5. Passion for luxury retail.
6. Collaborative team player with strong interpersonal and communication skills.
7. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
8. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
9. Authorization to work in the United Kingdom.

1. Exceptional interpersonal and communication skills.
2. Strong sales acumen and clienteling expertise.
3. Ability to inspire and engage clients through storytelling.
4. Proficiency in multiple languages is preferred.
5. Adaptability and agility in a dynamic retail environment.

Minimum of 3 years in retail or luxury retail, or relevant client-related experience.

A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tiffany & Co. fosters a culture of creativity, inclusivity, and excellence, where each employee is encouraged to contribute to the brand's legacy while dreaming of its future. The workplace is characterized by a collaborative spirit and a commitment to personal and professional growth.