Tiffany & Co. Client Advisor

Tiffany & Co., a distinguished name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury industry. With a legacy spanning 175 years, Tiffany has been at the forefront of exquisite design and romantic ideals. As part of the LVMH Group, Tiffany & Co. benefits from the resources and prestige of a global luxury conglomerate, offering employees a unique opportunity to contribute to a brand with a rich heritage and a commitment to corporate sustainability.

1. Achieve and exceed sales targets.
2. Deliver elevated, positive, and high-energy client experiences across phone, email, and live messaging channels.
3. Consistently resolve client matters effectively and empathetically.
4. Escalate urgent matters to ensure prompt and client-centric resolution.
5. Initiate proactive and relevant product recommendations.
6. Demonstrate brand awareness, storytelling, and product knowledge to drive conversion and satisfaction.
7. Build personal connections with clients to support long-term relationship building.
8. Ensure compliance with all policies and processes.
9. Communicate with passion and authenticity using elevated verbal and written language.

1. Client-first mindset
2. Excellent verbal and written communication skills
3. High energy and passion for collaboration
4. Strong computer skills across multiple software platforms
5. Ability to multitask across phone, email, and live message platforms
6. Flexibility to work varied schedules including days, evenings, nights, weekends, and holidays
7. Authorization to work in the United States on site

1. Client relationship management
2. Effective communication
3. Sales acumen
4. Problem-solving
5. Time management
6. Product knowledge

Beginner level experience required. Preferred experience in contact centers, retail, or luxury sectors.

Competitive pay with commission eligibility.

Comprehensive benefits package including opportunities for professional growth and development.

Tiffany & Co. fosters a workplace culture that values passion, kindness, and professional commitment. Employees are held to high standards and are encouraged to continuously educate themselves about new merchandise collections and the evolving luxury market. The brand's respect and love create a unique and inspiring work environment.