Tiffany & Co. Client Advisor

Newton • USA

Thursday, January 30, 2025

Tiffany & Co., a name synonymous with beauty, romance, and the iconic Blue Box, stands as a symbol of excellence in the luxury industry. With a legacy spanning over 175 years, Tiffany has been at the forefront of exquisite design and romantic ideals. As part of the LVMH Group, Tiffany & Co. benefits from the resources and prestige of one of the world's leading luxury goods conglomerates. Employees at Tiffany are passionate, kind, and uphold the highest professional standards, continually educating themselves on new merchandise collections, cultures, and the evolving luxury market. The brand's commitment to excellence creates a unique workplace environment that fosters respect and love for the brand.

1. Cultivate and deepen client relationships to drive lifetime loyalty and increase client spend.
2. Consistently achieve or exceed monthly, quarterly, and annual sales targets.
3. Capture and manage client data to enhance relationship-building efforts.
4. Deliver exceptional in-store experiences, creating memorable moments for each client.
5. Act as a Tiffany brand ambassador, demonstrating passion and expertise during every client interaction.
6. Implement best practices to optimize hospitality and store amenities, enhancing the client experience.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving sales results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Ability to engage with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and entrepreneurial spirit.
3. Proficiency in Mandarin preferred.
4. Knowledge of luxury retail and client service best practices.

Minimum of 3 years in a retail or luxury retail environment, or relevant client-related experience.

A college or university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of passion, respect, and commitment to excellence. Employees are encouraged to uphold the brand's legacy of exquisite craftsmanship and timeless design while contributing to a workplace that values diversity and innovation. The company is dedicated to corporate sustainability and recognizes and rewards excellence in service.