Tiffany & Co. Client Advisor

Tiffany & Co. is an iconic luxury jeweller renowned for exceptional craftsmanship, timeless design and an elevated client experience. Now part of the LVMH group, the maison combines American heritage with the resources of a global luxury conglomerate and places strong emphasis on creativity, inclusivity and corporate sustainability.

1. Embodies the Tiffany brand in every client interaction, delivering the Tiffany Experience with personal flair and impeccable service.
2. Develops and nurtures long-term client relationships and captures client data to drive repeat business and lifetime loyalty.
3. Consistently achieve or exceed monthly, quarterly and annual store commercial targets through proactive clienteling and sales conversion.
4. Designs and delivers elevated, memorable in‑store experiences, optimizing hospitality and store amenities and acting on NPS feedback.
5. Drives sales across key product pillars and identifies innovative ways to grow the individual client book through discovery and styling.
6. Collaborates transparently with local and central teams to implement agreed strategies focused on clients, people and brand desirability.

1. Minimum three years of retail, luxury retail or comparable client-facing experience (e.g., hospitality).
2. Proven track record of achieving measurable commercial results and growing client business.
3. Demonstrable ability to connect with a diverse client base and cultivate long-term relationships.
4. Authorization to work in the United States.
5. Flexibility to work non-traditional hours, including nights, weekends and holidays.
6. Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.

1. Point of Sales (POS) systems
2. client tracking systems
3. Microsoft Outlook/email
4. NPS program
5. Clienteling

Minimum 3 years of retail or luxury client-facing experience with a proven commercial track record; experience in hospitality is also relevant.

College/university degree preferred.

Tiffany & Co. cultivates a client‑centric, creative workplace where attention to craftsmanship and service excellence are paramount. As part of LVMH, the brand emphasises professional development, sustainability and an inclusive culture that rewards entrepreneurial initiative.