Tiffany & Co. Client Advisor

Tiffany & Co., a globally renowned luxury jewellery and watch maison known for exceptional craftsmanship and iconic design, operates within the LVMH group. The brand emphasizes elevated client experiences, creative excellence and a commitment to sustainability, offering a refined retail environment and career pathways within a leading luxury conglomerate.

1. Embodies the Tiffany brand in every client interaction, delivering the Tiffany Touch and creating memorable, personalized experiences.
2. Develops and cultivates long-term client relationships through proactive clienteling and accurate capture of client data.
3. Consistently achieves or exceeds monthly, quarterly and annual commercial targets by driving repeat purchase and lifetime client value.
4. Leverages curiosity and consultative selling to convert prospects and grow business across key product pillars.
5. Fosters an entrepreneurial sales culture within the store and contributes to outreach business growth.
6. Implements service best practices and acts on NPS feedback to elevate in‑store hospitality and appointment experiences.
7. Integrates styling insight into client conversations to align product recommendations with clients’ wardrobes and lifestyle.

1. Minimum three years’ experience in retail, luxury retail or client-facing hospitality with demonstrable commercial results.
2. Proven track record of meeting or exceeding sales targets and developing repeat client business.
3. Excellent interpersonal and communication skills; ability to connect authentically with a diverse clientele.
4. Flexibility to work non‑traditional hours, including evenings, weekends and holidays.
5. Authorization to work in the United States.

1. Point of Sales (POS) systems
2. client tracking systems
3. Microsoft Outlook/email
4. Clienteling
5. NPS program
6. Tiffany Touch

Minimum three years of client-facing experience in retail, luxury retail or hospitality with a proven history of achieving commercial targets and growing client relationships.

College or university degree preferred but not required.

Tiffany & Co. cultivates a heritage-driven yet progressive workplace that prizes design excellence, inclusivity and sustainability. As part of the LVMH family, the brand combines artisanal savoir‑faire with international luxury retail standards and a client-centric ethos.