Tiffany & Co. Client Advisor

Atlanta • USA

Tuesday, January 28, 2025

Tiffany & Co., a distinguished name in the luxury sector, is renowned for its exquisite craftsmanship and timeless design. As part of the LVMH conglomerate, Tiffany & Co. is committed to excellence and sustainability, offering a workplace that values inclusivity, creativity, and a passion for luxury. Employees are expected to embody the brand's ethics, delivering exceptional service and fostering client relationships.

1. Embody the Tiffany brand in each client interaction, utilizing personal flair to enhance the client experience.
2. Serve as a brand ambassador, conveying passion for Tiffany in every conversation and demonstrating an entrepreneurial spirit.
3. Develop and nurture client relationships to exceed sales targets and foster a clienteling culture.
4. Achieve or surpass monthly, quarterly, and annual store commercial targets through client engagement and relationship building.
5. Capture and cultivate client data to drive repeat business and lifetime loyalty.
6. Innovate ways to grow business through elevated client experiences and key product pillars.
7. Enhance in-store experiences by delivering memorable moments and optimizing hospitality and store amenities.
8. Leverage client feedback to continuously improve the client experience and act on NPS performance.
9. Connect with clients to offer personalized styling advice.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong clienteling and relationship-building abilities.
3. Entrepreneurial mindset with a passion for luxury brands.
4. Proficiency in multiple languages is an advantage.

Minimum of 3 years in retail, luxury retail, or a client-related field.

A college or university degree is preferred.

Competitive benefits package including opportunities for career advancement within the LVMH group.

Tiffany & Co. fosters a culture of optimism, love, inclusivity, and creativity. The workplace is dynamic and supportive, encouraging employees to deliver the Tiffany Experience with passion and dedication. As part of the LVMH family, Tiffany & Co. offers a collaborative environment where excellence is recognized and rewarded.