Tapestry Brand Representative

Tapestry, Inc. is a leading global house of brands that includes Coach and Kate Spade New York. Known for its commitment to innovation and creativity, Tapestry fosters an inclusive environment where individuality is celebrated. As part of a dynamic and forward-thinking company, employees are encouraged to bring their unique perspectives to drive the brand's success.

1. Deliver a seamless, elevated customer experience by leveraging brand training and resources to uphold exceptional service standards.
2. Develop clienteling strategies and support in-store events to drive engagement and sales.
3. Build strong partnerships with local retail teams to gain insights into customer profiles and emerging opportunities.
4. Track and analyze store performance against targets and present actionable plans to the Senior Regional Brand Ambassador.
5. Execute visual merchandising directives and ensure new season collections are prominently displayed.
6. Manage product deliveries and replenishment, ensuring back-of-house areas are organized and well-maintained.

1. Minimum of two years' experience in a retail environment with a proven track record of delivering results.
2. Availability to work varied hours including evenings, weekends, and bank holidays.
3. Familiarity with department store operations, including customer service, merchandising, and sales strategies.
4. Strong communication, organizational, and analytical skills.
5. Knowledge of current industry trends and the ability to apply insights to enhance business outcomes.

1. Retail Customer Service
2. Visual Merchandising
3. Sales Strategies
4. Clienteling
5. Analytical Skills
6. Organizational Skills

Minimum of two years' experience in a retail environment with a proven track record of delivering results.

28 days holiday, multi-brand discount up to 50% off Coach & Kate Spade New York, health cash plan, free 24/7 support for family building, fertility and menopause with Maven, employee assistance program, employer pension contribution, gym and fitness product discount, 1 paid volunteering day per year, learning & development opportunities, equity, inclusion & diversity initiatives.

Tapestry is renowned for its inclusive and innovative culture, where employees are encouraged to express their individuality and creativity. The company values diversity and fosters a collaborative environment where ambitions are supported, and achievements are recognized.