TAG Heuer Retail Training Content Manager

Eysins • Switzerland

Wednesday, April 23, 2025

TAG Heuer, a distinguished name in the watchmaking industry since 1860, is renowned for its avant-garde approach, precision, and bold style. As part of the LVMH conglomerate, TAG Heuer operates with the agility of a start-up, fostering an entrepreneurial and collaborative environment. With a global presence spanning over 15 subsidiaries and 5 sites in Switzerland, the company is committed to innovation and excellence in luxury watchmaking.

1. Support product content training projects in collaboration with the International Retail Training Manager and Product Team.
2. Develop and update online training modules in partnership with the Digital Learning Manager.
3. Create tutorials and digital training tools in collaboration with the Connected Watch Team.
4. Consolidate the product training calendar and communicate updates to market training managers.
5. Coordinate learning video recordings and align content with the Product Team.
6. Respond to product-related inquiries from markets.
7. Assist in the implementation of worldwide training programs and events, including Retail Watchmaking Certification and Train-The-Trainer sessions.
8. Manage logistics and prepare materials for training events.
9. Conduct product benchmark analysis on competitors as needed.
10. Follow up on post-evaluation of projects and market-level rollout of training programs.
11. Analyze feedback and generate reports on training outcomes.
12. Manage and track purchase orders related to training activities, ensuring alignment with internal processes.

1. Fluency in French and English, with a strong command of watchmaking terminology in both languages.
2. Minimum of 5 years of relevant experience.

1. Problem-solving mindset.
2. Excellent communication and interpersonal skills.
3. Proficiency in PowerPoint.
4. Ability to work collaboratively with a diverse, global team.

A minimum of 5 years of experience in a related field is required.

The position offers a hybrid working mode, allowing for flexibility between remote and on-site work. Additionally, the role includes opportunities for travel, approximately 10-20% of the time.

TAG Heuer fosters a dynamic and fast-paced work environment, characterized by an entrepreneurial spirit and a strong sense of team collaboration. The company values innovation and encourages a culture of continuous learning and development.