TAG Heuer Retail Operations and Performance Director

Eysins • Switzerland

Sunday, December 15, 2024

TAG Heuer, a distinguished name in the luxury watch and jewelry sector, is part of the esteemed LVMH Group, a global leader in luxury goods. As an employer, TAG Heuer is renowned for its commitment to innovation, precision, and excellence, offering a dynamic and inspiring work environment for its employees.

1. Define and implement retail strategies to optimize performance and achieve sales targets.
2. Ensure retail operations align with the company's long-term goals, overseeing day-to-day store operations for smooth functioning.
3. Develop and implement key performance indicators (KPIs) to track retail operations' effectiveness.
4. Analyze performance data to identify areas for improvement and implement corrective actions.
5. Initiate enhancements to operational efficiency, profitability, and customer experience.
6. Manage budgets and resources for retail operations, controlling inventory levels and supply chain logistics to identify cost-saving opportunities.
7. Collaborate with departments such as Marketing, Merchandising, and Sales to ensure strategic and operational alignment.
8. Lead and motivate the retail operations team, ensuring staff training meets performance standards.
9. Identify development and growth opportunities for retail activities.
10. Ensure compliance with company standards and procedures.
11. Conduct competitive analysis to identify market best practices.
12. Manage relationships with suppliers and partners.
13. Contribute to the definition and implementation of the omnichannel strategy.
14. Report regularly to the CCO on performance and progress.

1. Bachelor's or Master’s degree in Business, Management, or a related field.
2. Minimum of 10 years of experience in the luxury retail sector with management experience.

1. Extensive experience in retail management with proven expertise in operations and performance management.
2. Strong analytical skills with the ability to interpret complex data.
3. Excellent communication and interpersonal skills.
4. Inspiring leadership and ability to motivate teams.
5. Proficiency in management and reporting tools.
6. Ability to work independently and take initiative.
7. Fluency in English.

Minimum of 10 years in the luxury retail sector with management experience.

Bachelor's or Master’s degree in Business, Management, or a related field.

The position offers a hybrid working mode, providing flexibility and a balance between office and remote work.

TAG Heuer fosters a culture of innovation and excellence, encouraging employees to push boundaries and achieve their best. The company values teamwork, creativity, and a passion for luxury craftsmanship, creating an environment where employees can thrive and grow.