TAG Heuer Client Advisor

Troy • USA

Thursday, February 6, 2025

TAG Heuer, a distinguished name in the realm of luxury watches and chronographs, is synonymous with innovation, design, and engineering excellence. As part of the prestigious LVMH Group, TAG Heuer offers a dynamic and inspiring work environment that fosters creativity and ambition. The brand is renowned for its commitment to excellence and its forward-thinking approach, making it an ideal place for those who are passionate about luxury and craftsmanship.

1. Achieve monthly and annual sales targets through comprehensive product knowledge and exceptional selling skills.
2. Maintain and update client book, ensuring regular follow-up with clients to meet clienteling sales goals.
3. Assist the Boutique Manager in executing store marketing initiatives.
4. Provide superior customer service, greeting all customers and offering assistance in line with store protocols.
5. Answer customer inquiries, suggest alternative products, and process customer repairs as needed.
6. Send thank you notes to customers within two weeks of purchase and maintain a log of customer product requests.
7. Adhere to all store operational procedures, including opening and closing guidelines, inventory management, and presentation standards.
8. Conduct daily inventory counts and reconcile discrepancies with the Store Manager.
9. Ensure the store's facility maintenance, presentation, and organization.
10. Exhibit proficiency in company-specific computer programs.
11. In the absence of the Boutique Manager, manage store opening and closing procedures and ensure proper merchandising of delivered products.

1. 2+ years of retail sales experience, preferably in the luxury sector.
2. Previous experience in clienteling.
3. Demonstrated ability to learn and convey technical product information.
4. Proficiency in typing and email communication.
5. Ability to work varied hours, including nights and weekends.

1. Strong selling skills with the ability to meet personal sales goals.
2. Excellent clienteling and customer development skills.
3. Customer-focused with a dedication to meeting customer expectations.
4. Ability to establish and maintain effective relationships with customers.
5. Proficiency in learning and conveying product information.

A minimum of 2 years in retail sales, with luxury experience considered an advantage.

Hourly wage ranging from $21 to $23, with commission.

This position offers an hourly wage with commission, providing an opportunity for financial growth based on performance.

TAG Heuer fosters a culture of innovation and excellence, encouraging employees to push boundaries and embrace new challenges. The work environment is dynamic and collaborative, with a strong emphasis on professional development and growth. As part of the LVMH Group, TAG Heuer is committed to diversity and inclusion, ensuring equal opportunities for all employees.