TAG Heuer Client Advisor

Short Hills • USA

Saturday, April 26, 2025

TAG Heuer, a prestigious name in the luxury watch industry, is part of the LVMH Group, a global leader in high-quality products. Known for its avant-garde design and precision, TAG Heuer offers a dynamic work environment where innovation and tradition coexist. Employees are encouraged to embody the brand's pioneering spirit and contribute to its legacy of excellence.

1. Increase boutique sales and achieve objectives by working on personal KPIs and delivering exceptional in-store experiences.
2. Support colleagues and team members in the boutique.
3. Maintain an omnichannel sales approach to enhance client experiences across all touchpoints.
4. Propose innovative ideas to boost sales, including merchandising and event planning.
5. Act as a passionate Brand Ambassador at events, embodying TAG Heuer's brand DNA.
6. Achieve individual clienteling objectives using provided tools.
7. Ensure qualitative client data collection and leverage data for personalized client interactions.
8. Communicate the brand story and technical details to build trust and long-lasting client relationships.
9. Contribute to daily operations under boutique management supervision, including inventory and security.
10. Leverage tools such as CEGID and Salesforce for operational excellence.
11. Coordinate aftersales operations until the return of the watch.
12. Apply guidelines related to grooming, attitudes, and visual merchandising.
13. Contribute to a positive, inclusive, and supportive work environment.
14. Ensure compliance with internal control policies.

1. Minimum 2 years of experience in a luxury retail environment.
2. Fluency in English and the local language; a third language is advantageous.
3. Knowledge of luxury watches, lifestyle trends, new technologies, and sports.

1. Client-centric mindset focused on recruiting and nurturing long-term client relationships.
2. Excellent interpersonal and communication skills.
3. Energetic, self-motivated, and results-oriented.
4. Ability to work effectively in a fast-paced and dynamic environment.
5. Adaptability and flexibility to bring new ideas and solutions.
6. Team spirit, high integrity, and transparency.
7. Strong presentation skills to represent the Maison in and outside the store.
8. Digitally savvy, fast learner, and rigorous.

Minimum 3 years of experience in a related field.

Employees enjoy a supportive work environment that fosters career growth and development, along with opportunities to represent the brand at prestigious events.

TAG Heuer fosters a culture of innovation and excellence, encouraging employees to embody the brand's pioneering spirit. The workplace is inclusive and supportive, promoting teamwork and integrity.