TAG Heuer Client Advisor

Atlanta • USA

Tuesday, April 29, 2025

TAG Heuer, a distinguished name in the luxury watch sector, is renowned for its avant-garde design and precision. As part of the LVMH Group, TAG Heuer benefits from the conglomerate's extensive resources and global reach. The brand is committed to excellence and innovation, offering a dynamic and rewarding environment for its employees.

1. Drive sales performance by achieving individual and boutique sales targets through effective selling techniques and collaboration.
2. Deliver exceptional client experiences and services in-store, ensuring a memorable interaction at every touchpoint.
3. Support colleagues in achieving collective goals within the boutique.
4. Develop and propose innovative ideas to enhance sales through merchandising, events, and product mix strategies.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's brand DNA both in-store and at external events.
6. Achieve individual clienteling objectives by leveraging available tools for outreach, appointments, and sales.
7. Ensure qualitative client data collection and utilize this data to engage clients in a personalized manner.
8. Communicate the brand story and technical details to build trust and foster long-term client relationships.
9. Contribute to daily operational processes, including inventory management, cash handling, and store opening and closing procedures.
10. Utilize digital tools such as CEGID and Salesforce effectively.
11. Coordinate aftersales operations until the return of the watch.
12. Adhere to grooming, attitude, and visual merchandising guidelines to maintain brand standards.
13. Foster a positive, inclusive, and supportive work environment.
14. Ensure compliance with internal control policies.

1. Minimum of 2 years' experience in a luxury retail environment.
2. Fluency in English and the local language; a third language is advantageous.
3. In-depth knowledge of luxury watches, lifestyle trends, new technologies, and sports.

1. Client-centric mindset with a focus on recruiting and nurturing long-term client relationships.
2. Excellent interpersonal and communication skills.
3. Energetic, self-motivated, and results-oriented.
4. Ability to work effectively in a fast-paced and dynamic environment.
5. Adaptability and flexibility in bringing new ideas and solutions.
6. Strong team spirit with high integrity and transparency.
7. Proficient in digital tools and fast learning capabilities.

A minimum of 2 years' experience in luxury retail, with a focus on client engagement and sales performance.

TAG Heuer offers a comprehensive benefits package, including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k with automatic employee contribution, and employee assistance programs.

TAG Heuer fosters a culture of innovation, excellence, and inclusivity. The brand values diversity and provides equal employment opportunities, ensuring a supportive and dynamic workplace where creativity and collaboration thrive.