TAG Heuer Casual Client Advisor

TAG Heuer, a distinguished member of the LVMH Group, is renowned for its avant-garde approach to watchmaking since 1860. The brand embodies a culture of innovation and a forward-thinking philosophy, creating timepieces that resonate with bold and self-assured individuals. As part of the LVMH Watches & Jewellery division, TAG Heuer offers a dynamic and challenging environment for those passionate about luxury and craftsmanship.

1. Achieve sales targets through effective selling techniques and collaboration on the sales floor.
2. Support team members and contribute to a positive work environment.
3. Ensure omnichannel sales strategies are implemented for optimal client experiences.
4. Propose innovative ideas to enhance sales, including merchandising and events.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's DNA at events and in-store.
6. Achieve individual clienteling objectives and leverage available tools for client engagement.
7. Ensure accurate client data collection and utilize data to personalize client interactions.
8. Communicate the brand story and product details to build trust and relationships.
9. Contribute to daily operational processes, including inventory and store maintenance.
10. Utilize tools such as CEGID and Salesforce effectively.
11. Coordinate aftersales operations and ensure compliance with internal control policies.

1. Sales and service orientation
2. Mature, adaptable, and flexible
3. Good verbal and written communication skills
4. Familiarity with the luxury goods industry
5. Passion for retail, timepieces, and jewellery
6. High integrity and honesty
7. Willingness to represent the brand as an ambassador
8. Team player

1. Efficient computer literacy
2. Strong interpersonal and communication skills
3. Ability to work collaboratively in a team environment
4. Proficiency in using CRM tools and sales software

Minimum 3 years of experience in a similar role within the luxury retail sector.

TAG Heuer offers a diverse and inclusive work culture, celebrating differences and providing equal opportunities for all employees. The brand supports career development and personal growth within the luxury retail industry.

TAG Heuer fosters a culture of creativity, energy, and pragmatism, valuing both technical expertise and personal charisma. The company is committed to diversity and inclusion, ensuring a respectful and celebratory workplace for all employees.