TAG Heuer Boutique Manager
TAG Heuer, a prestigious name in the luxury watch industry, is part of the LVMH Group, a global leader in high-quality products. Known for its avant-garde design and precision, TAG Heuer offers a dynamic and innovative work environment where employees are encouraged to excel and grow professionally.
- Actively engage on the sales floor to drive boutique sales and achieve objectives.
- Analyze retail performance KPIs to identify business opportunities and develop comprehensive action plans.
- Stay informed about the watch industry and local market competition.
- Set individual and team objectives, monitor performance, and conduct performance reviews.
- Support team members on the sales floor, providing immediate feedback and development opportunities.
- Foster team motivation and cohesion, promoting a positive and inclusive work environment.
- Identify and recruit new team members.
- Ensure exceptional service is provided to all boutique visitors.
- Represent TAG Heuer's brand values as a passionate Brand Ambassador, particularly at events.
- Maintain luxury standards in grooming, attitudes, and visual merchandising.
- Network and connect with local influencers.
- Lead the team in developing long-term client relationships.
- Set and monitor clienteling objectives, ensuring qualitative client data collection.
- Plan and coordinate events in line with brand strategy, assessing ROI.
- Oversee boutique operational processes, ensuring compliance with internal guidelines.
- Supervise store expenses and maintenance.
- Management experience in a luxury retail environment.
- Creative business driver with a results-oriented approach.
- Excellent interpersonal, communication, and presentation skills.
- Inspirational leader capable of coaching and developing a high-performing team.
- Client-centric mindset focused on recruiting and growing the client base.
- Agility in managing multiple tasks in a fast-paced environment.
- Sales expertise
- Analytical skills
- Leadership and team management
- Client relationship management
- Event planning and coordination
- Operational oversight
- Networking
Minimum 5 years of management experience in a luxury retail environment.
Salary is commensurate with experience: $115,000 - $120,000 base salary plus bonus.
The position offers a comprehensive benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k with automatic employee contribution, and employee assistance programs.
TAG Heuer values diversity and fosters an inclusive workplace. The company is committed to providing equal employment opportunities and ensuring reasonable accommodations for individuals with disabilities. The work environment is fast-paced, supportive, and encourages professional growth and innovation.
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