Swatch Store Manager

Vancouver • Canada

Wednesday, February 18, 2026

Swatch, a distinguished brand within the Swatch Group, is renowned for its innovative approach to watchmaking and its vibrant, youthful spirit. As part of the Swatch Group, a global leader in the watch industry, Swatch offers a dynamic work environment that fosters creativity and growth, providing employees with opportunities to be part of a world-class team dedicated to excellence in design and craftsmanship.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
3. Manage inventory levels and ensure accurate stock management.
4. Implement merchandising strategies to enhance store presentation and customer experience.
5. Handle customer inquiries and resolve issues promptly and professionally.
6. Prepare and analyze sales reports to inform business decisions.
7. Recruit, train, and develop store staff to maintain a high-performance team.

1. Proven experience in retail management, preferably in the luxury or fashion sector.
2. Strong leadership skills with the ability to inspire and motivate a team.
3. Excellent organizational and multitasking abilities.
4. Proficient in inventory management and sales reporting.
5. Customer-focused with strong problem-solving skills.

1. Leadership and team management
2. Sales and customer service expertise
3. Inventory and stock management
4. Analytical and reporting skills
5. Effective communication and interpersonal skills

A minimum of 3-5 years of experience in a managerial role within the retail industry, with a preference for experience in luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary package, performance-based bonuses, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages innovation and creativity. Employees are part of a collaborative environment where their contributions are valued and their professional growth is supported. The brand's commitment to excellence and its dynamic approach to the watch industry make it an exciting place to work.