Swatch Store Manager

London • UK

Monday, February 9, 2026

Swatch, a celebrated brand within the renowned Swatch Group, is synonymous with innovative design and Swiss precision in the watchmaking industry. The Swatch Group, a global leader in the horological sector, offers a dynamic and creative work environment, fostering growth and excellence.

1. Oversee daily store operations to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure accurate stock management.
4. Implement visual merchandising standards to enhance the store's aesthetic appeal.
5. Develop and execute strategic plans to drive store traffic and increase sales.
6. Handle customer inquiries and resolve any issues to maintain high customer satisfaction.
7. Prepare sales reports and analyze data to identify trends and opportunities.
8. Ensure compliance with company policies and procedures.

1. Proven experience in retail management, preferably within the luxury or fashion sector.
2. Strong leadership and team management skills.
3. Excellent organizational and multitasking abilities.
4. Proficiency in retail management software and MS Office.
5. Strong analytical skills with a results-driven approach.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Strategic planning
5. Data analysis
6. Problem-solving

A minimum of 3-5 years of experience in a retail management role, with a focus on luxury or fashion brands.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive salary package, performance-based bonuses, employee discounts, and opportunities for professional development within the Swatch Group.

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity, innovation, and collaboration. Employees are valued for their unique contributions and are provided with opportunities for growth and development within the global Swatch Group network.