Swatch Sales Assistant

Cologne • Germany

Friday, November 14, 2025

Swatch, a prominent brand within the Swatch Group, is renowned for its innovative and stylish timepieces that blend Swiss precision with contemporary design. As part of the Swatch Group, a global leader in the watchmaking industry, Swatch offers employees the opportunity to work within a dynamic and creative environment that values craftsmanship and innovation.

1. Assist customers in selecting and purchasing Swatch products.
2. Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
3. Ensure the store is well-stocked and visually appealing.
4. Process sales transactions accurately and efficiently.
5. Support the team in achieving sales targets and store objectives.
6. Handle customer inquiries and resolve any issues with professionalism.
7. Participate in inventory management and stock replenishment.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work effectively in a team-oriented environment.
4. Flexibility to work various shifts, including weekends and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Communication skills
5. Team collaboration
6. Problem-solving abilities

A minimum of 1 year of experience in retail or a customer-facing role is preferred.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package, including employee discounts on Swatch products, opportunities for professional development, and a supportive work environment.

Swatch fosters a vibrant and inclusive workplace culture that encourages creativity, innovation, and collaboration. Employees are valued for their unique contributions and are supported in their professional growth within a global brand.