Swatch Group Retail Sales Associate (Fixed-term)

Swatch Group is a leading international watchmaking conglomerate comprising multiple distinct brands across the full price spectrum. The Swatch brand is emblematic for its bold, design-led, playful approach that draws on art, fashion and technology. The Group is known for vertically integrated expertise in design, manufacturing and distribution, and promotes employee development through training programmes and internal mobility.

1. Deliver exceptional, brand-aligned customer service to boutique clients and convert interactions into sales.
2. Develop and maintain in-depth product knowledge of Swatch watches, accessories and related collections to advise customers confidently.
3. Operate the point-of-sale system, process transactions, handle payments and maintain accurate cash management procedures.
4. Maintain boutique presentation to Swatch visual merchandising standards: window displays, shelving, signage and product rotation.
5. Manage stock: receive deliveries, perform inventory counts, replenish sales floor and assist with loss-prevention procedures.
6. Support promotional events and launch activity in-store and liaise with store management to meet sales targets and KPIs.

1. Availability for a fixed-term contract (CDD) of 35 hours per week from 01.04.2026 to 31.05.2026, with ability to work retail shifts including weekends.
2. Proven customer-facing retail experience; prior experience in watches, jewellery or luxury retail is strongly preferred.
3. Strong interpersonal and communication skills with a polished, client-focused manner.
4. Numerate and detail-oriented; comfortable operating POS systems and handling transactions.
5. Legal right to work in France.

1. Customer service excellence
2. Product knowledge (watches and accessories)
3. Point-of-sale (POS) operations
4. Visual merchandising
5. Stock management and inventory control
6. Sales conversion and upselling techniques

Previous experience in boutique or luxury retail is preferred; candidates with 1+ years in customer-facing sales roles — ideally in watches, jewellery or fashion — will be advantaged. Demonstrated success meeting sales targets and familiarity with store routines is expected.

Secondary education (baccalauréat or equivalent); vocational training in retail, sales or luxury goods is a plus.

Swatch Group combines technical watchmaking craft with playful, design-led branding; the Swatch boutiques reflect a creative, fast-paced retail environment. The Group places emphasis on continuous training and internal mobility, supporting employees’ professional development within a global network of brands.