Swatch Assistant Store Manager

New York • USA

Thursday, January 1, 2026

Swatch, a renowned brand under the Swatch Group, is a leader in the watchmaking industry, celebrated for its innovative designs and Swiss craftsmanship. The Swatch Group is a global conglomerate that encompasses a diverse range of watch brands, offering a dynamic and inclusive work environment that fosters creativity and excellence.

1. Assist the Store Manager in daily operations and management of the store.
2. Ensure high levels of customer satisfaction through excellent service.
3. Supervise and motivate staff to meet sales goals and maintain store standards.
4. Handle customer inquiries and resolve complaints in a professional manner.
5. Manage inventory and ensure accurate stock levels.
6. Support in the implementation of marketing strategies and promotional activities.
7. Maintain visual merchandising standards to enhance the store's appeal.

1. Previous experience in a retail management role, preferably in the luxury or fashion sector.
2. Proven ability to lead and motivate a team.
3. Strong understanding of retail operations and customer service principles.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in retail management software and Microsoft Office Suite.
4. Effective communication and problem-solving skills.

Minimum of 2 years in a supervisory role within the retail industry.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive salary with performance-based incentives, comprehensive health benefits, employee discounts, and opportunities for career advancement within the Swatch Group.

Swatch fosters a vibrant and collaborative workplace culture that values innovation, diversity, and personal growth. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence.