Sephora Team Lead, Store Services

Pointe-Claire • Canada

Friday, November 14, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an environment where creativity and excellence thrive.

1. Support all areas of the sales floor, including color, skincare, fragrance, and Sephora Collection.
2. Ensure team members execute Sephora's sales model and deliver exceptional customer service to meet and exceed company objectives.
3. Oversee visual merchandising and ensure compliance with company standards.
4. Act as the manager on duty, collaborating with team members and clients.
5. Demonstrate strong business acumen by understanding store sales and opportunities.
6. Participate in the interview process for team candidates.
7. Foster team engagement by exemplifying Sephora's values.

1. 1 to 3 years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Proven ability to influence peers and provide feedback.
2. Strong customer service skills.
3. Effective time management and problem-solving abilities.

Minimum 3 years of relevant experience.

Employees enjoy discounts, complimentary products, exclusive brand events, and extensive training for career development.

Sephora is renowned for its vibrant and inclusive culture, emphasizing passion for clients, innovation, expertise, work-life balance, respect for all, teamwork, and initiative.