Sephora Talent and Business Operations Manager

Vancouver • Canada

Tuesday, February 10, 2026

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury products and exceptional customer service. Sephora Canada is dedicated to innovation, trendsetting, and delivering an unparalleled customer experience, fostering a vibrant community that celebrates diversity and inclusivity.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing, selecting, and hiring candidates.
3. Oversee all training-related functions within the store, collaborating with the Store Director and Education partners to develop and execute ongoing training strategies.
4. Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
5. Lead the store's operations, ensuring execution of all operations-focused processes and managing inventory, including shipping, receiving, and cycle counting.
6. Demonstrate a strong understanding of the store's sales performance, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create teams by attracting and identifying talented store leaders.

Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00, with eligibility for performance-based bonuses.

A competitive benefits program and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora Canada is passionate about finding and sharing beauty in the world, with a focus on innovation, trendsetting, and providing an outstanding customer experience. The company values diversity, inclusivity, and the unique spirit of its employees.