Sephora Talent and Business Operations Manager

Chatham • Canada

Wednesday, February 4, 2026

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury products and exceptional customer service. Sephora Canada is celebrated for its innovative approach to beauty retail, trendsetting capabilities, and commitment to providing an unparalleled customer experience. The company values diversity, community engagement, and the unique contributions of its employees.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing and hiring.
3. Oversee training-related functions and develop ongoing training strategies in collaboration with Store Director and Education partners.
4. Write and deliver annual performance reviews and manage performance management situations.
5. Lead store operations, ensuring execution of all processes and managing inventory including shipping, receiving, and cycle counting.
6. Demonstrate expertise in sales performance, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, identify, and develop talented store leaders.

Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00, with potential performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora Canada fosters a culture of innovation, diversity, and inclusion, emphasizing the importance of community and employee engagement. The company is committed to transparency and efficiency, utilizing AI technologies in its recruitment process.